Wrappus (“Wrappus,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit Wrappus.com, use our online ordering service, participate in our Rewards Program, contact us, or otherwise interact with Wrappus.
Our online ordering services are powered by Brygid Technologies Corp. (“Brygid”), which has its own privacy practices governing information processed through its ordering platform.
Where consent is required for the collection, use, or disclosure of personal information, we will obtain consent as required by applicable law.
The information collected depends on how you interact with Wrappus.
We may collect or receive information such as:
Name
Email address
Phone number
Billing information
Delivery or pickup information
Order information and order history
Rewards Program information
Account-related information
Customer service inquiries
Feedback and other communications you send to us
When you place an online order, payment processing is handled through the Brygid online ordering platform and payment processors used with that platform.
Wrappus does not directly store your complete credit or debit card information.
Payment processors may provide Brygid and/or Wrappus with payment authorization or transaction information necessary to complete and manage your order.
When you visit Wrappus.com, certain technical and usage information may be collected automatically through cookies, analytics tools, and similar technologies.
Depending on the services being used, this may include:
IP address
Browser type
Device information
Operating system
Pages visited
Website interactions
Referring website or source
Date and time of visits
General website usage information
Cookies and similar identifiers
Wrappus uses Brygid Technologies Corp. to provide and manage our online ordering experience.
When you access the Brygid-powered ordering service, create an account, place an order, use Rewards features, request delivery, or otherwise interact with the ordering platform, information may be collected and processed directly by Brygid.
Information collected through the Brygid platform may include:
Name
Address
Telephone number
Email address
Order details
Purchase history
Payment authorization information
Rewards and account information
Login information
Site and ordering preferences
IP address
Device and browser information
Click and search activity
Website or application interactions
Location information where location-based features are used
Brygid may also receive order and payment authorization information from payment processors used in connection with Wrappus orders.
Brygid uses information submitted through its platform to provide its services, including:
Processing and fulfilling online orders
Maintaining customer accounts
Providing order status and progress updates
Supporting Rewards-related functionality
Supporting delivery or pickup services
Troubleshooting technical issues
Maintaining and improving its platform
Information necessary to complete your order is provided by Brygid to Wrappus.
Wrappus may use the information it receives to:
Prepare and fulfill your order
Provide customer service
Manage your Rewards participation
Resolve order-related issues
Maintain appropriate business records
Brygid maintains its own privacy policy describing its information-handling practices. Customers using our online ordering service are encouraged to review the Brygid Technologies Privacy Policy.
The Brygid-powered online ordering service may use location-based technologies when you:
Search for a Wrappus location near you
Select a restaurant location
Use delivery-related services
Use other location-dependent features
You may control whether your device shares location information through your browser or device settings.
Disabling location access may affect certain ordering or delivery features.
Wrappus uses Google Site Kit on Wrappus.com to connect and manage Google services used for website performance, measurement, and analytics.
Depending on which Google services are enabled on our website, technologies such as Google Analytics may collect information about how visitors find and interact with Wrappus.com.
This information may include:
Pages visited
Website interactions
Browser and device information
General traffic information
Referral information
IP address and related technical information
Approximate location derived from technical information
Wrappus uses website analytics information to understand how visitors use our website, monitor website performance, identify technical issues, and improve the customer experience.
Information processed through Google services is also subject to Google’s applicable privacy policies and terms.
Wrappus may use personal information to:
Process and fulfill customer orders
Provide pickup and delivery services
Manage Rewards-related activity
Provide customer support
Respond to questions, complaints, or feedback
Send order confirmations and service-related updates
Maintain customer and transaction records
Improve our website and customer experience
Understand website traffic and usage
Maintain website and service security
Detect and prevent fraudulent or unauthorized activity
Troubleshoot technical issues
Meet legal, tax, accounting, and regulatory requirements
Send promotional communications where you have provided appropriate consent
We will not use personal information for materially different purposes without obtaining additional consent where required by applicable law.
Wrappus.com, Google services connected through Google Site Kit, and the Brygid-powered ordering platform may use cookies and similar technologies.
Cookies may be used to:
Maintain website functionality
Keep users signed in
Remember order items or preferences
Remember website or account settings
Understand website traffic
Measure website interactions
Improve website and ordering performance
Support security and fraud prevention
Brygid may also use cookies to maintain information such as login credentials, order items, and site preferences during visits to its ordering platform.
Most browsers automatically accept cookies, but you can usually manage or disable cookies through your browser or device settings.
Disabling certain cookies may prevent some website, account, ordering, or Rewards features from functioning correctly.
If you choose to receive promotional communications from Wrappus, we may use your contact information to send information regarding:
Promotions
Special offers
New menu items
Rewards offers
Events
Other Wrappus news and updates
You may withdraw your consent to receive promotional communications at any time by using the unsubscribe option provided in the communication or by contacting Wrappus.
Even if you unsubscribe from promotional communications, you may continue to receive necessary transactional or service-related communications, such as order confirmations and order status updates.
Wrappus does not sell your personal information.
We may share or make information available to service providers where reasonably necessary to operate our business and provide our services.
These may include providers involved in:
Online ordering, including Brygid
Payment processing
Delivery services
Rewards administration
Website hosting
Website analytics, including Google services
Marketing and communication services
Technical support
IT infrastructure
Security and fraud prevention
Information necessary to fulfill an online order is transferred from Brygid to Wrappus.
If a third-party delivery service is used, relevant information such as your name, delivery address, contact details, and order information may be provided to that service where necessary to complete your delivery.
If a third-party payment processor is used, information necessary to authorize and process payment may be provided to that processor.
Wrappus may disclose personal information where permitted or required by law, including where necessary to:
Respond to a court order or other lawful request
Comply with applicable laws or regulations
Protect the rights or property of Wrappus
Protect customers or other individuals
Prevent or investigate fraud, misuse, or security incidents
Wrappus.com and our online ordering experience use or may link to third-party services, including:
Brygid Technologies
Google services
Payment processors
Delivery providers
Other technology providers necessary to operate our services
These third parties may maintain their own privacy policies, terms, and information-handling practices.
When you provide information directly through a third-party service, that provider’s privacy policy may also apply.
Wrappus encourages customers to review the privacy policies of third-party services they use.
If you create an account through the Brygid-powered online ordering system, you are responsible for maintaining the security and confidentiality of your account credentials.
If you believe your online ordering account has been accessed without authorization, you should contact Brygid or Wrappus as soon as possible.
Brygid also provides account deletion functionality for accounts maintained through its platform.
Account deletion through Brygid does not necessarily require Wrappus to delete records that we are legally or reasonably required to retain for purposes such as accounting, taxation, fraud prevention, transaction records, dispute resolution, or other legal obligations.
Wrappus uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our online ordering and other technology providers maintain their own security measures for information processed through their systems.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Wrappus retains personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for:
Order and transaction records
Customer service
Rewards administration
Business operations
Accounting
Tax requirements
Fraud prevention
Dispute resolution
Legal and regulatory obligations
When personal information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of, subject to applicable requirements.
Information processed independently by third-party providers such as Brygid or Google may be retained according to their respective privacy policies, settings, and legal obligations.
Brygid maintains its own retention practices for information collected through its online ordering platform. Customers should review the current Brygid Technologies Privacy Policy for additional information regarding Brygid’s retention practices.
Subject to applicable law, you may contact Wrappus to:
Request access to personal information Wrappus holds about you
Request correction of inaccurate or incomplete personal information
Ask how your personal information has been collected, used, or disclosed
Withdraw consent where applicable, subject to legal or contractual restrictions
Request deletion of certain personal information where legally permitted
Withdraw consent to receive promotional communications
Ask questions regarding our privacy practices
Raise a privacy concern or complaint
We may need to verify your identity before responding to certain privacy requests.
Some information cannot immediately be deleted because Wrappus may be required to retain it for legal, accounting, tax, transaction, fraud-prevention, or other legitimate business purposes.
If your request relates to information held independently by Brygid, Google, a payment processor, or another third-party provider, you may also need to submit your request directly to that provider.
Wrappus.com and our online ordering services are not specifically intended for children under the age of 13.
We do not knowingly seek to collect personal information from children under 13 without appropriate consent.
If we become aware that personal information has been collected from a child in circumstances where appropriate consent was required but was not obtained, we will take reasonable steps to address the situation.
Wrappus may update this Privacy Policy from time to time to reflect changes to:
Our website
Our services
Our business practices
Our technology providers
Applicable legal requirements
When changes are made, we will update the Last Updated date at the top of this page.
Where required by applicable law, additional notice or consent may be provided before material changes to the collection, use, or disclosure of personal information take effect.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or Wrappus’s handling of your personal information, please contact:
Privacy Contact – Wrappus
Email: info@wrappus.com
If your inquiry concerns information collected or maintained directly by the Brygid online ordering platform, you may also contact Brygid Technologies through the contact information provided in the Brygid Technologies Privacy Policy.
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